Professional IT Internship in China

Company : Gi2C Group
Activities: Career Break / Information Technology Internships / Jobs
Country: China
Location : Shanghai, Beijing
Duration: 4 weeks to 6 months
Approx Costs: 1250 to 3000+ £ Pound (UK)

Host company is a global service provider originating from Munich Germany. 

Responsibilities:

1.    Provide service to end users for daily IT support;
2.    Diagnose and resolve technical hardware and software issues;
3.    Assess the priority of incidents as they are identified and refer issues to remote support personnel as needed;
4.    Ensure the quality of solutions provided by remote engineers;
5.    Ensure customer satisfaction;
6.    Provide training when required for end users;
7.    Administer all upgrades for end-user devices, hardware and software;
8.    Perform audits, system backups and recovery.

 

Intern will be able to gain:

1.    Detailed knowledge of PC operating systems (Windows XP/7 and all MS Office applications);
2.    Customer service orientation sense;
3.    Teamwork skills. 

Start Dates

All year around

Costs / Benefits

Stipend: 1500-2500 RMB per month

Requirements

1. Degree in IT/Computer science and related subjects;
2. Related working experience in IT Desktop Support;
3. Good written & spoken English skills;
4. Strong communication and organizational skills;
5. Ability to work well in multi-cultural environment.

Booking / Enquiry

Booking Enquiry

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