The operation of this facility is very costly and relies heavily on an active volunteer organization to help offset some of those costs as well as allowing us to provide a better life for the animals.

The volunteer program is largely responsible for the day-to-day operations of the sanctuary. The sanctuary relies heavily on volunteers for cleaning, feeding, animal care, as well as soliciting donations, administrative tasks, and working in the onsite gift shop. The sanctuary is run completely on donations that are brought in through tours, memberships, sponsorships, and gift shop sales.

The Big Cat Rescue Volunteer Program consists of two distinct departments with diverse skill levels and responsibilities designated by shirt color. These levels are designated to enhance volunteer strengths and meet the varied needs of the sanctuary.

All volunteers begin in Partnership Training, to learn tour guiding, guest relations and general administration. Much of the initial training consists of the basic knowledge needed to be a valued volunteer. As a trainee advances through the program, they will learn specific skills pertaining to a particular department.

If a trainee wishes to volunteer as a keeper, they may progress to the Animal Husbandry Department as approved by the Volunteer Committee after a probationary period. Trainees are also encouraged to continue into Partnership positions.